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Rudgwick Dental Practice

 

 

Station Road

Rudgwick

West Sussex

RH12 3HB

 

Phone: 01403 823991

 

 

E-Mail:

info@rudgwickdental.co.uk

NHS Friends and Family Survey

Since April 2015 all dental practices in England offering NHS treatment have had to give patients the opportunity to leave feedback about their visit. This is also the case with GPs, hospitals and other NHS providers.

At Rudgwick Dental Practice we have the surveys available in reception or patients maybe given the opportunity to complete one using on of our 3 tablets (subject to availability)

All surveys are anonymous and feedback can not be traced.

At the end of each month we will publish the results on this page including some comments.


April 2015 Results

Total: 47

Don't Know: 0

Extremely Likely: 29 (62%)

Likely: 14 (30%)

Neither Likely or Unlikely: 3 (6%)

Unlikely: 0

Extremely Unlikely: 2 (4%)


April 2015 Comments

"Dentist very pleasant and good with children"

"Confident of dentists treatment and advice"

"Lovely dentist and very friendly and kind to children, very clean and hygienic"


May 2015 Results

Total: 19 

Don't Know: 0

Extremely Likely: 19 (100%)

Likely: 0 

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0  


May 2015 Comments

"Fantastic service, nice facility, knowledgeable, friendly staff, clean and all round fantastic"

"Friendly, good hours"

"Confidence in the service for a number of years"

 

June 2015 Results

Total: 21

Don't Know: 0

Extremely Likely: 16 (76%)

Likely: 5 (24%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


June 2015 Comments

"Excellent Service"

"Satisfied on each and every occasion that I have visited"

"Very good at what they do"


July 2015

Total: 20

Don't Know: 1 (5%)

Extremely Likely: 14 (70%)

Likely: 4 (20%)

Neither Likely or Unlikely: 0

Unlikely: 1 (5%)

Extremely Unlikely: 0


July Comments

"Always professional and good service"

"Friendly competent"

"I've never had any problems at the dental practice and have always been treated sympathetically and with kindness, it is very much appreciated"


August 2015

Total: 38

Don't Know: 0

Extremely Likely: 27 (71%)

Likely: 11 (29%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


August Comments

"Very happy with the service"

"Very friendly service"

"Good professional treatment"


September 2015

Total: 15

Extremely Likely: 8 (53%)

Likely: 4 (27%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 3 (20%)


September Comments

"Great and thorough service"

"Happy with advice, care and treatment received"

"Brilliant service"


October 2015

Total: 16

Don't Know: 0

Extremely Likely: 9 (56%)

Likely: 6 (38%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 1 (6%)


October Comments

"Friendly efficient"


November 2015

Total: 4

Don't Know: 0

Extremely Likely: 3 (75%)

Likely: 1 (25%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


November comments

"Amazing service!"

"Friendly service"

"Good service not usually kept waiting too long"


December 2015

Total: 6

Don't Know: 0

Extremely Likely: 2 (33%)

Likely: 4 (66%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


December comments

"Friendly and professional service"

"Very good service"


January 2016

Total: 5

Don't Know: 0

Extremely Likely: 4 (80%)

Likely: 1 (20%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


January Comments

"Very calm"

"Friendly staff in all areas"

"Very good"


February 2016

Total: 5

Don't Know: 0

Extremely Likely: 2 (40%)

Likely: 3 (60%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


March 2016

Total: 1

Don't Know: 0

Extremely Likely: 1 (100%)

Likely: 0

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


April 2016

Total: 2

Don't Know: 0

Extremely Likely: 1 (50%)

Likely: 0

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 1 (50%)


April Comments

"Efficient friendly and flexible"


May 2016

Total: 1

Don't Know: 0

Extremely Likely: 0

Likely: 1 (100%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


June 2016

Total: 5

Don't Know: 0

Extremely Likely: 0

Likely: 5 (100%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


July 2016

Total: 14

Don't Know: 0

Extremely Likely: 7 (50%)

Likely: 7 (50%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 0


July comments

"Good service all round"


August 2016

Total: 27

Don't Know: 0

Extremely Likely: 14 (52%)

Likely: 6 (22%)

Neither Likely or Unlikely: 0

Unlikely: 0

Extremely Unlikely: 2 (7%)


August Comments

"Very good at putting you at ease and reassuring great with kids"

"Good service"

"Very supportive and good advice"